Privacy Policy

Last updated February 19, 2025

This Privacy Statement applies to Juyangnrg Inc. ("we," "us," or "our") and describes how and why we access, collect, store, use, and/or share ("process") the personal information you provide when you use our services ("Services"), including when you:

Visit our website at juyangnrg.com

Interact with us through other relevant means, including any sales, marketing, or events

Have any questions or concerns about privacy? Reading this Privacy Statement will help you understand your privacy rights and choices. We are responsible for deciding how to process your personal information. If you disagree with our policies and practices, please do not use our Services. If you have any further questions or concerns, please contact us at Support@juyangnrg.com.

Key Points Summary

This summary provides the key points from our Privacy Statement, but you can learn more detailed information on these topics by clicking the links after each point or using the table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or browse our Services, we may process personal information based on how you interact with us and our Services, the choices you make, and the products and features you use. Learn more about the personal information you disclose to us.

Do we process any sensitive personal information? Some information may be considered "special" or "sensitive" in certain jurisdictions, such as your racial or ethnic origin, sexual orientation, and religious beliefs. We do not process sensitive personal information.

Do we collect any information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other external sources. Learn more about Information Collected from Other Sources.

How do we process your information? We process your information to provide, improve, and administer our Services, to communicate with you, for security and fraud prevention, and to comply with laws. We may also use your information for other purposes with your consent. We only process your information when we have a legitimate legal basis to do so. Learn more about how we process your information.

With whom do we share personal information? We may share information with certain parties in certain circumstances. Categories of Third Parties. Learn more about when and with whom we share your personal information.

How do we keep your information secure? We have adequate organizational and technical processes and procedures to protect your personal information. However, no electronic transmission over the internet or storage of information can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security measures and improperly collect, access, steal, or modify your information. Learn more about how we keep your information secure.

What are your rights? Depending on your location, applicable privacy laws may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How can you exercise your rights? The easiest way to exercise your rights is to submit a data subject access request or contact us. We will consider and process any request in accordance with applicable data protection laws.

Want to learn more about how we process the information we collect? Please review our full Privacy Statement.

Table of Contents

1. What information do we collect?

2. How do we process your information?

3. What legal basis do we rely on to process your personal information?

4. When and with whom do we share your personal information? 5. Do we use cookies and other tracking technologies?

6. How long do we retain your information?

7. How do we keep your information secure?

8. Do we collect information from minors?

9. What are your privacy rights?

10. Controls for Do-Not-Track Features

11. Do U.S. residents have specific privacy rights?

12. Do other regions have specific privacy rights?

13. Will we update this notice?

14. How can you contact us about this notice?

15. How can you review, update, or delete the data we collect from you?

16. SMS/MMS Mobile Messaging Marketing Program

1. What Information Do We Collect?

Personal Information You Disclose to Us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, when you participate in activities on the Services, or when you otherwise contact us and express an interest in receiving information about us or our products and services.

Personal Information You Provide. The personal information we collect depends on the context of your interactions with us and our Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

Name

Phone Number

Email Address

Mailing Address

Username

Password

Contact Information

Contact Information or Authentication Data

Billing Address

Debit/Credit Card Number

Sensitive Information. We do not process sensitive information.

Payment Data. If you choose to make a purchase, we may collect data necessary to process your payment, such as your payment instrument number and the security code associated with your payment instrument.

All payment data is processed and stored by Shopify, Apple Pay, PayPay, Google Payments, Venmo, Afterpay, Cash App, and Truemed. You can find links to their privacy statements here: https://www.shopify.com/legal/privacy, https://www.apple.com/legal/privacy/data/en/apple-pay/, https://www.paypal.com/us/legalhub/paypal/privacy-full, https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=privacynotice&ldl=en-GB, https://venmo.com/legal/us-privacy-policy/, https://help.afterpay.com/hc/en-us/articles/4406413632921-Privacy-at-Afterpay, https://cash.app/legal/us/en-us/privacy, and https://www.truemed.com/legal/privacy.

All personal information you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information Collected Automatically

In Short: When you visit our Services, certain information (such as your Internet Protocol (IP) address and/or browser and device characteristics) is collected automatically.

We collect certain information automatically when you access, use, or browse the Services. This information does not reveal your specific identity (such as your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily used to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we collect information through cookies and similar technologies. You can learn more about this in our Cookie Statement: hellotushy.com/pages/cookie-policy.

The information we collect includes:

Log and Usage Data. Log and usage data refers to diagnostic, usage, and performance information about our services that our servers automatically collect when you access or use them. We record this information in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, settings, and information about your activity on the services (such as date/time stamps associated with your usage, pages and files viewed, searches, and other actions you perform, such as the features you use), and device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).

Device Data. We collect device data, such as information about the computer, phone, tablet, or other device you use to access the services. Depending on the device used, this device data may include your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet service provider and/or mobile carrier, operating system, and system configuration information.

Location Data. We collect location data, such as information about your device's location, which may or may not be precise. The amount of information we collect depends on the type of device you use to access the services and your settings. For example, we may use GPS and other technologies to collect geolocation data, which tells us your current location (based on your IP address). You can opt out of us collecting this information by denying access to the information or disabling the location settings on your device. However, if you opt out, you may not be able to use certain features of the Services.

Information Collected from Other Sources

In Short: We may collect information about you from public databases, marketing partners, and other external sources.

To enhance our ability to provide you with relevant marketing, offers, and services, and to update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, and other third parties. This information includes mailing address, job title, email address, phone number, intent data (or user behavior data), Internet Protocol (IP) address, social media profile, social media URL, and customized profiles for targeted advertising and promotional purposes.

2. What Do We Do with Your Information?

In Short: We process your information to provide, improve, and administer our Services, to communicate with you, for security and fraud prevention, and to comply with laws. We may also use your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and verification, and to manage user accounts. We may process your information to enable you to create and log in to your account, and to maintain the proper functioning of your account.

Requesting feedback. We may process your information, as necessary, to request feedback and contact you about your use of our Services.

Sending you marketing and promotional communications. We may use the personal information you send us for our marketing purposes, if consistent with your marketing preferences. You can opt out of our marketing communications at any time. For more information, see "What are your privacy rights?" below.

Delivering targeted advertising to you. We may process your information to develop and display content and ads personalized to your interests, location, and other factors. For more information, see our Cookie Notice: hellotushy.com/pages/cookie-policy.

Protecting our Services. We may process your information to keep our Services safe and secure, including for fraud monitoring and prevention.

Identifying usage trends. We may process information about how you use our Services to better understand your usage and improve them. Determine the effectiveness of our marketing and promotional activities. We may process your information to better understand how to deliver marketing and promotional offers that are most relevant to you.

Prevent or protect an individual's vital interests. We may process your information when necessary to prevent or protect an individual's vital interests, such as to prevent harm.

3. What legal basis do we rely on to process your information?

In Short: We only process your personal information when we deem it necessary and have a legitimate legal reason to do so (i.e., the legal basis) under applicable law, such as with your consent, to comply with laws, to provide you with services, to enter into or fulfill our contractual obligations, to protect your rights, or to pursue our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and the UK GDPR require us to explain the valid legal basis we rely on to process your personal information. Therefore, we may rely on the following legal basis to process your personal information:

Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for specific purposes. You can withdraw your consent at any time. Learn more about withdrawing consent.

Legitimate Interests. We may process your information when we believe that processing is reasonably necessary for our legitimate business interests and that such interests do not override your interests, fundamental rights, and freedoms. For example, we may process your personal information for the purposes described below:

Sending users information about special offers and discounts on our products and services

Developing and displaying personalized and relevant advertising content for our users

Analyzing how our services are used so we can improve them to attract and retain users

Supporting our marketing efforts

Diagnosing problems and/or preventing fraud

Understanding how users use our products and services so we can improve the user experience

Legal Obligations. We may process your information when we believe it is necessary to comply with a legal obligation, such as cooperating with law enforcement or regulators, exercising or defending our legal rights, or disclosing your information as evidence in litigation in which we are involved.

Vital Interests. We may process your information when we believe it is necessary to protect your vital interests or the vital interests of a third party, such as in situations involving potential threats to the safety of any person.

This section applies to you if you are located in Canada.

If you give us specific permission (i.e., explicit consent) to use your personal information for a specific purpose, or if your consent can be inferred (i.e., implied consent)You can withdraw your consent at any time.

In certain special circumstances, we may be lawfully permitted under applicable law to process your information without your consent, such as:

If the collection of the information is clearly in the individual's interest and consent cannot be obtained in a timely manner

For investigations and fraud detection and prevention

For business transactions that meet certain conditions

If it is included in a witness statement and collection is necessary to assess, process, or settle an insurance claim

For identifying injured, ill, or deceased individuals and communicating with next of kin

If we have reasonable grounds to believe that an individual has been, is, or may be a victim of financial abuse

If the collection and use of the information with consent could reasonably be expected to compromise the availability or accuracy of the information, and the collection is reasonable for the purpose of investigating a breach of an agreement or a violation of Canadian or provincial law

If disclosure is required to comply with a subpoena, warrant, court order, or court rule regarding the production of records

If the information was generated by an individual in the course of their employment, business, or profession and the purpose for which it was collected is consistent with the purpose for which it was generated

If the collection is solely for journalistic, artistic, or literary purposes

If the information is publicly available and required by statute

4. When and with whom do we share your personal information? In Short: We may share information in the specific circumstances described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("Third Parties") who perform services for us or on our behalf and need access to such information to do that work. We have contracts in place with Third Parties designed to protect your personal information. This means they are not permitted to process your personal information except as directed by us. They also do not share your personal information with any third-party organization other than us. They also commit to protecting the data they hold on our behalf and to retain it for the periods we specify.

The categories of third parties with whom we may share personal information are as follows:

Advertising Networks

We may also need to share your personal information in the following circumstances:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (such as web beacons and pixels) to collect information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix errors, save your preferences, and assist with basic website functionality.

We also allow third parties and service providers to use online tracking technologies on our Services for analytics and advertising purposes, including to help manage and display ads, tailor ads to your interests, or send abandoned cart reminders (depending on your communication preferences). Third parties and service providers use their technologies to provide advertisements for products and services tailored to your interests, which may appear on our Services or other websites.

To the extent these online tracking technologies are considered "selling" or "sharing" (including targeted advertising as defined under applicable law), you may opt-out of these online tracking technologies under applicable U.S. state law by submitting a request as described in the section "Do U.S. residents have specific privacy rights?"

For specific information on how we use such technologies and how you can opt out of certain cookies, please see our Cookie Notice: hellotushy.com/pages/cookie-policy.

Google Analytics

We may share your information with Google Analytics to track and analyze use of the Services. Google Analytics advertising features we may use include: Remarketing with Google Analytics. To opt out of tracking by Google Analytics on the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Mobile App Ads Settings. Other opt-out methods include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on Google's privacy practices, please visit the Google Privacy & Terms page.

6. How Long Do We Retain Your Information?

In Short: We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless otherwise required by law.

We will only retain your personal information for as long as necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements). No purpose in this Notice will require us to retain your personal information for longer than the period of time a user has an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. How Do We Keep Your Information Secure?

In Short: We aim to protect your personal information through the following systematic, organizational, and technical security measures.

We implement appropriate, reasonable technical, and organizational security measures designed to protect the security of any personal information we process. However, despite our security measures and efforts to protect your information, no electronic transmission over the internet or storage of information can be guaranteed to be 100% secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security measures or improperly collect, access, steal, or modify your information. While we strive to protect your personal information, you transmit personal information to and from our services at your own risk. You should only access our services in a secure environment.

8. Do We Collect Information from Minors?

In Short: We do not knowingly collect data from or solicit information from children under the age of 18. We do not knowingly collect, solicit, or market to children under the age of 18, nor do we knowingly sell such personal information. By using the Services, you represent that you are 18 years of age or older, or that you are the parent or guardian of such a minor and consent to such minor's dependent's use of the Services. If we learn that we have collected personal information from a user under the age of 18, we will deactivate the account and take reasonable steps to promptly delete such data from our records. If you become aware that we may have collected any data from a child under the age of 18, please contact us at Support@juyangnrg.com.

9. What are your privacy rights?

In Short: Depending on whether you are in the United States or certain regions, such as the European Economic Area (EEA), the United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You can review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In certain regions, such as the EEA, the UK, Switzerland, and Canada, you have certain rights under applicable data protection laws. These rights may include: (i) requesting access to and obtaining a copy of your personal information; (ii) requesting correction or erasure; (iii) restricting the processing of your personal information; (iv) where applicable, data portability; and (v) not being subject to automated decision-making. In certain circumstances, you also have the right to object to the processing of your personal information. You may make such a request by contacting us using the contact details provided in the section “How can you contact us about this Notice?” below.

We will consider and process any request in accordance with applicable data protection laws.

If you are located in the European Economic Area or the UK, and you believe we are unlawfully processing your personal information, you also have the right to complain to the data protection authority of your member state or the UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing Your Consent: If we rely on your consent to process your personal information, which may be express and/or implied consent under applicable law, you have the right to withdraw your consent at any time. You may withdraw your consent at any time by contacting us using the contact details provided in the section “How can you contact us about this Notice?” below.

Please note, however, that this does not affect the lawfulness of processing prior to your revocation, nor does it affect the processing of your personal information pursuant to lawful processing grounds other than consent, where permitted by applicable law.

Opt-out of marketing and promotional communications: You may unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in emails we send, replying "stop" or "unsubscribe" to text messages we send, or contacting us using the details provided in the "How can you contact us about this notice?" section below. You will then be removed from our marketing lists. However, we may still communicate with you, for example, to send you service-related information necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

No mobile information will be shared with third parties or affiliated companies for marketing or promotional purposes. Sharing of information with subcontractors providing support services (e.g., customer service) is permitted. All other use case categories exclude opt-in data and consent from text message senders; such information will not be shared with third parties.

Account Information

If at any time you would like to review or change the information in your account or terminate your account, you can:

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, and/or comply with applicable legal requirements.

Cookies and Similar Technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to delete cookies or reject cookies. If you choose to delete cookies or reject cookies, this may affect certain features or services on our Services. For more information, please see our Cookie Statement: hellotushy.com/pages/cookie-policy.

If you have any questions or comments about your privacy rights, you can email us at Support@juyangnrg.com.

10. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a "Do Not Track" feature ("Don't!") that you can activate to indicate your privacy preference not to have data about your online browsing activities monitored and collected. Currently, there is no uniform technology standard for recognizing and implementing DNT signals. Therefore, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted in the future that we must follow, we will inform you in a revised version of this Privacy Notice.

Under California law, we require you to tell us how we respond to DNT signals from web browsers. Because there is currently no industry or legal standard for recognizing or honoring DNT signals, we do not currently respond to them.

11. Do U.S. Residents Have Specific Privacy Rights?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you have the right to request access to and receive details about the personal information we maintain about you and how we process it, to correct inaccuracies, to obtain a copy of your personal information, or to have your personal information deleted. You also have the right to withdraw your consent to our processing of your personal information. In certain circumstances, these rights may be limited by applicable law. More information is provided below. Categories of Personal Information We Collect

In the past twelve (12) months, we have collected the following categories of personal information:

Category Example Set

A. Identifiers

Contact information, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name

Yes

B. Personal Information as defined in the California Customer Records statute

Name, contact information, education, employment, employment history, and financial information

Yes

C. Protected classification characteristics under state or federal law

Gender, age, date of birth, race and ethnicity, nationality, marital status, and other demographic data

Yes

D. Commercial Information

Transactional information, purchase history, financial details, and payment information

Yes

E. Biometric Information

Fingerprints and voiceprints

F. Internet or other similar network activity

Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements

Yes

G. Geolocation data

Device location

Yes

H. Audio, electronic, sensory, or similar information

Images and audio, video, or call recordings related to our business activities

Yes

I. Professional or employment-related information

Business contact information to provide you with business-related services, or job title, work history, and professional qualifications when you apply for a position with us

J. Educational information

Student records and directory information

K. Inferences drawn from collected personal information

Inferences drawn from any of the collected personal information listed above to create a profile or summary about an individual's preferences and characteristics

L. Sensitive personal information

We may also use your information to collect personal information when you:We collect personal information beyond these categories when you interact with us in person, online, by phone, or by email:

Getting help through our customer support channels;

Participating in customer surveys or contests; and

Assisting us in providing services and responding to your inquiries.

We will use and retain the personal information we collect as needed to provide the services or for the following purposes:

Category A - As long as the user has an account with us

Category B - As long as the user has an account with us

Category C - As long as the user has an account with us

Category D - As long as the user has an account with us

Category F - As long as the user has an account with us

Category G - As long as the user has an account with us

Category H - As long as the user has an account with us

Sources of Personal Information

Learn more about the sources of personal information we collect in "What Information Do We Collect?"

How We Use and Share Personal Information

For more information about how we use your personal information, please see the section below, "What Do We Process Your Information?"

We collect and share your personal information in the following ways:

Targeting Cookies/Marketing Cookies

Social Media Cookies

Beacons/Pixels/Tags

Will Your Information Be Shared with Others?

We may disclose your personal information to our service providers in accordance with the written contracts between us and each service provider. Learn more about how we disclose personal information in the following section: "When and with whom do we share your personal information?" We may use your personal information for our own business purposes, such as internal research for technology development and demonstration. This is not considered a "sale" of your personal information. In the past twelve (12) months, we have not sold or shared any personal information to third parties for business or commercial purposes. In the past twelve (12) months, we disclosed the following categories of personal information to third parties for business or commercial purposes: Category A. Identifiers Category B. Personal information as defined by the California Customer Records Act Category C. Classification characteristics protected under state or federal law Category D. Commercial information Category F. Internet or other electronic network activity information Category G. Geolocation data Category H. Audio, electronic, video and similar information The categories of third parties to whom we disclose personal information for business or commercial purposes are as follows: "When and with whom do we share your personal information?" Your rights You have rights under the data protection laws of certain states in the United States. However, these rights are not absolute, and in certain circumstances, we may be required by law to deny your request. These rights include:

The right to know whether we are processing your personal data

The right to access your personal data

The right to correct inaccuracies in your personal data

The right to request the erasure of your personal data

The right to obtain a copy of the personal data you previously shared with us

Right to Not Be Discriminated When Exercising Your Rights

If your personal data is used for targeted advertising, you have the right to opt out of the processing of your personal data (or sharing, as defined under the California Privacy Act), the sale of your personal data, or profiling for the purpose of contributing to a decision that has a legal or similarly significant effect (“profiling”).

Depending on your state of residence, you may also have the following rights:

Right to access the categories of personal data being processed (as permitted by applicable law, including Minnesota’s privacy laws)

Right to receive a list of the categories of third parties to whom we have disclosed personal data (as permitted by applicable law, including California and Delaware privacy laws)

Right to receive a list of the specific third parties to whom we have disclosed personal data (as permitted by applicable law, including Minnesota and Oregon privacy laws)

Right to review, learn about, challenge, and correct how your personal data is profiled (as permitted by applicable law, including Minnesota’s privacy laws)

Right to restrict the use and disclosure of sensitive personal data (as permitted by applicable law, including California’s privacy laws)

Right to opt out of the collection of sensitive data and personal data collected through voice or facial recognition features (as permitted by applicable law, including Florida’s privacy laws)

How to Exercise Your Rights

To exercise these rights, you may contact us by submitting Data Subject Access Requests: You may submit a data subject access request by emailing Support@juyangnrg.com or by referring to the contact information at the bottom of this document.

We will honor your opt-out preference if you have enabled the Global Privacy Control (GPC) opt-out signal on your browser.

Under data protection laws in some US states, you may designate an authorized agent to make a request on your behalf. We may deny requests if the authorized agent fails to submit valid proof of authorization to act on your behalf under applicable law.

Request Verification

Upon receiving your request, we will need to verify your identity to confirm that you match the information held in our systems. We will only use the personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity based on the information available, we may request additional information from you to verify your identity and for security or fraud prevention purposes.

If you use an authorized agent, we may need to collect additional information to verify your identity before processing your request, and the agent will need to provide your signed written permission to submit such a request on your behalf. Appeals

Under certain U.S. state data protection laws, if we refuse to act on your request, you may file an appeal by emailing us at support@juyangnrg.com. We will notify you in writing of any action taken or not taken in response to your appeal and provide a written explanation of the reasons for the decision. If your appeal is denied, you may file a complaint with your state's attorney general.

California "Shine the Light" Law

California Civil Code Section 1798.83, also known as the "Shine the Light" law, permits us, California residents, to request and obtain from us once a year and free of charge information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing using the contact information provided in the section "How Can You Contact Us About This Notice?"

12. Do You Have Specific Privacy Rights in Other Areas?

In Short: Depending on the country in which you live, you may have additional rights.

Australia and New Zealand

We collect and process your personal information in accordance with the obligations and conditions set out in the Australian Privacy Act 1988 and the New Zealand Privacy Act 2020 (Privacy Act).

This Privacy Notice complies with both Privacy Acts and, in particular, sets out: what personal information we collect from you, from which sources, for what purposes, and other recipients of your personal information.

If you do not provide personal information necessary to fulfill the applicable purposes, it may affect our ability to provide our services, in particular:

Provide you with the products or services you desire

Respond to or assist you with your requests

Manage your account

Confirm your identity and protect your account

You have the right to request access to or correction of your personal information at any time. You can make such a request by contacting us using the contact details provided in this section, "How can you review, update, or delete the data we collected from you?"

If you believe we have processed your personal information unlawfully, in breach of the Australian Privacy Principles, you have the right to file a complaint and report it to the Office of the Australian Information Commissioner, and in breach of the New Zealand Privacy Principles, you have the right to report it to the Office of the Privacy Commissioner of New Zealand.

Republic of South Africa

You have the right to request access to or correction of your personal information at any time. You can make such a request by contacting us using the contact details provided in this section. "How can you review, update, or delete the data we collected from you?"

If you are not satisfied with how we handle a complaint about your personal information, you can contact the regulator's office, the details of which are as follows:

Information Regulator (South Africa)

General enquiries: enquiries@inforegulator.org.za

Complaints (by filling out POPIA/PAIA Form 5): PAIAComplaints@inforegulator.org.za and POPIAComplaints@inforegulator.org.za

13. Will we update this notice?

In Short: Yes, we will update this notice as necessary to comply with relevant laws.

We may update this privacy notice from time to time. Updated versions will be identified by an updated "Modified" date at the top of this privacy notice. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

14. How can you contact us about this notice?

If you have any questions or comments about this Notice, you may email us at Support@juyangnrg.com or contact us by mail at:

Juyangnrg, Inc.

590 Townsend St, San Francisco, CA 94103, United States

Phone: +1 415-766-4399

United States

15. How Can You Review, Update, or Delete the Data We Collect from You?

Subject to applicable law in your country or state of residence in the United States, you have the right to request access to the personal information we collect from you, learn more about how we process that information, correct inaccuracies, or delete your personal information. You also have the right to withdraw your consent to our processing of your personal information. In certain circumstances, these rights may be limited by applicable law. To request to review, update, or delete your personal information, please complete and submit a Data Subject Access Request.

16. SMS/MMS Mobile Messaging Marketing Program

16. Mobile Messaging Privacy Policy This Mobile Messaging Privacy Policy ("Messaging Policy") explains how TUSHY ("we") collects, uses, and shares personal information in connection with our mobile messaging program ("Program"). This Messaging Policy supplements our Privacy Policy. By participating in our Program, you agree to the terms set forth in this Policy. In the event of any conflict, our Privacy Policy will govern.

16.1. Policy Changes We reserve the right to modify this Messaging Policy at any time, at our sole discretion. We will notify you of any material changes as required by applicable law. Your continued participation in the Program after any changes become effective constitutes your acceptance of the updated Messaging Policy.

16.2. Personal Information We Collect When you register for our Program, we collect personal information such as your name, phone number, and email address. Additionally, when you send or receive messages using the Services, we collect communication metadata (e.g., the date and time a message was sent or received) and, in some cases, the content of those messages. We may also use cookies or similar technologies on our websites or digital platforms to collect information to enhance your experience.

16.3. Use of Personal Information We will only use the information you provide to send mobile messages and respond to your inquiries. This may include:

Delivering transactional information (such as order updates or account alerts);

Sending promotional information and marketing offers, where applicable; and

Analyzing and improving the Program.

We may also use your information to generate aggregated or de-identified data for internal analysis. This data is not considered personal information and may be shared with third parties.

16.4. Sharing of Personal Information: We may share your personal information with trusted third parties who help us provide the Program (e.g., platform providers and wireless carriers). Additionally, we may disclose your information if required by law, regulation, or government request, or if necessary to protect our rights or property or to avoid liability.

16.5. Our Commitment to Your Privacy: We respect your privacy. We will only use the information you provide to operate the Program and respond to your communications. We will not sell, rent, loan, trade, lease, or otherwise transfer to any third party for profit any phone numbers or customer information collected through the Program.

16.6. Accurate Information: When you provide information to us (whether through an online form or otherwise), you agree to provide accurate, complete, and truthful information. You further agree not to use a false or misleading name, or any name for which you are not authorized. If we determine, in our sole discretion, that any information is inaccurate or incomplete, or that you have opted into the Program for ulterior motives, we may deny you access to the Program and pursue any appropriate legal remedies.

16.7. Choice and Control: Participation in our Program is voluntary. Consenting to receive automated text messages is not a condition of any purchase. You may opt out of receiving any further messages from us by replying "stop," "end," "cancel," "unsubscribe," or "quit." After opting out, you will receive a one-time confirmation message, and we will not send you any further messages unless you opt in again. If you participate in multiple text messaging programs, you may need to opt out of each program separately.

16.8. Customer Service: If you encounter any issues or have any questions about the Program, please contact our support team by texting HELP or emailing Support@juyangnrg.com.

16.9. California Supplemental Privacy Notice. For California residents, this Policy is supplemented by additional rights provided under the California Consumer Privacy Act of 2018 ("CCPA"). Under the CCPA, California residents have the right to request information about our disclosure of their personal information to third parties for their direct marketing purposes. To make such a request, please contact us at: Juyangnrg Inc., 590 Townsend St, San Francisco, CA 94103, or Support@juyangnrg.com

16.10. Relationship with Main Privacy Policy: This Mobile Messaging Program Privacy Policy applies strictly to the Program and does not affect any other privacy policy governing your relationship with us. By registering for our Program, you agree to our Privacy Policy.

By selecting or participating in Juyangnrg's SMS/MMS mobile messaging plan, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions, including the detailed dispute resolution provisions.